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Altriva Solutions Blog - CRM (Microsoft Dynamics CRM), SharePoint (MOSS), Application Development, and Integration Solutions.

Adding a Custom Calendar to the CRM UI

Posted by: Tim Dutcher on 7/29/2009 | 1 Comment
  • Categories:
  • CRM
Adding a custom event calendar to Dynamics CRM 4.0 can help team members stay in synch on events, milestones, and deadlines and can help provide visibility into major events. Although CRM 4.0 provides a calendar view in the product, a custom calendar is often needed to show events that are not time-based and are not linked to appointments or service activities. This blog post provides examples of how various industries can utilize a custom calendar and provides technical details for how a custom calendar can be implemented.

Multiple "Owners" in CRM

Posted by: Hoss Hostetler on 7/10/2009 | 0 Comments
  • Categories:
  • CRM
There are many instances where businesses want multiple "owners" of something within CRM. Having multiple users own something comes in many different forms when related to CRM. Examples include team selling using CRM Opportunity records, team support using Cases, and Tasks assigned to a group. Microsoft CRM is constructed such that one user is the "owner" of each record within CRM. Can we alter the system to modify this ownership?
 


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    Recent Comments

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    "Hi Lee -- I would just create one-off workflows for each user in your system in that case. Or, create a number of sync users for yourself, and then bulk edit those sync users to another record." Read more
    by Phil Edry on Allow Multiple Users to Sync the Same Contact to Outlook Effortlessly with Microsoft CRM

    "Norbert and Jeff -- CRM Online couldn't support this exact setup due to current limitations with plug-ins. However, a different integration could be developed that would work with Online and BPOS. If you'd like additional information, please feel free to email info@altriva.com." Read more
    by Phil Edry on CRM to SharePoint Site Creation and Clients List Integration

    "great article thanks Would the CRM security model be adhered to by the calendar? I have 30 business units in CRM and want a shared calendar at the BU level but for users to only see the records from thier BU and not the whole system. Would be nice not to have to build multiple calendars?" Read more
    by Jeff Murtari on Adding a Custom Calendar to the CRM UI

    "I also have the same question as Norbert. I'm very interested in this if you're able to do this with CRM Online. " Read more
    by Jeff Snyder on CRM to SharePoint Site Creation and Clients List Integration

    "Would i be able to do this with the online versions of CRM and BPOS? " Read more
    by Norbert on CRM to SharePoint Site Creation and Clients List Integration

    "Thanks guys this has solved a major hurdle for us. I may be missing something obvious here but is it possible to modify the workflow, so that "Sync User" can be selected as we have a situtation where the PA would like to set the 'Sync User' for multiple contacts as their manager." Read more
    by Lee Southam on Allow Multiple Users to Sync the Same Contact to Outlook Effortlessly with Microsoft CRM

    "Good example... event more flexible then CRM Customization Manager" Read more
    by Peter Olsson on Export CRM customizations using PowerShell

    "Thanks! I encountered this same error, so this was helpful. It would be nice to know what attributes are causing the problem. I heard that some rollups actually changed the size of some attributes. I'm not sure how that would be related to CRM Online or if it could be impacted by the date the organization started using CRM." Read more
    by Gretchen Mann on Importing Customizations from one CRM Online Instance to Another CRM Online Instance

      
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